What is the check-in and check-out policy at Family Selection At Grand Palladium Kantenah Resort & Spa?
Check-in is at 15:00 and check-out is by 12:00.
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Family Selection At Grand Palladium Kantenah Resort & Spa, Akumal
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Key details
About Resort
Carr. Federal Chetumal Puerto Juarez Km 256 100 Mz 005 Y 021 Lt. 014 Y 017,
Akumal,
Mexico,
77710,
Quintana Roo
- Near Playa Kantenah
Perfect
8.7
4.5
4.9
Loved by guests
"We upgraded to a swim up suite and stayed in villa 51, which is super close to the beach."
"The family selections has access to the Nest restaurant exclusively and it was excellent as well."
"The beach is stunning, rocky in parts but well kept and little seaweed."
Family Selection At Grand Palladium Kantenah Resort & Spa, a 5-star
Rooms & Amenities
Rooms at Family Selection At Grand Palladium Kantenah Resort & Spa include air conditioning, a minibar, and a flat-screen TV with streaming services. Certain suites offer garden views, balconies, and hot tubs, enhancing the comfort for families and groups.
Dining Options
Dining options consist of an on-site restaurant serving a variety of cuisines. Guests can enjoy breakfast, which includes à la carte, continental, and American options.
Leisure & Services
Leisure facilities at this Akumal hotel include a water park, outdoor swimming pool, rooftop pool, and hot tub, catering to families and couples. There is also a fitness center available for guests looking to stay active during their stay.
Location & Activities
Family Selection At Grand Palladium Kantenah Resort & Spa is located 35 km from Aeropuerto de Playa del Carmen. Nearby attractions include Playa Kantenah, just 1 km away, as well as snorkeling opportunities and various restaurants located within a short distance.
Must-do experiences
- Snorkel at Akumal Beach to swim with sea turtles up close.
- Visit the Tulum Ruins for stunning views of the Caribbean coast.
- Savor authentic cochinita pibil at a local taco stand in Tulum.
- Explore the Sian Ka'an Biosphere for a breathtaking eco-adventure.
- Shop for handmade crafts at the Akumal Art Gallery nearby.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Swim-up
2 persons
37 m²
2 King Size Beds
Shower
Coffee machine
room details
Family Selection Junior Suite Swim up Beachfront
2 persons
37 m²
2 Double beds
Shower
Coffee machine
room details
Junior Suite Rooftop Private Pool
2 persons
52 m²
2 King Size Beds
Shower
Private pool
room details
Junior Suite Garden View
2 persons
37 m²
2 King Size Beds
Garden view
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Snorkelling
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Mini golf
- Aerobics
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Massage
- Public Bath
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Family Selection at Grand Palladium Kantenah Resort & Spa, a delightful array of dining venues awaits, each showcasing distinct culinary traditions and welcoming atmospheres. From the vibrant flavors of Mexico to the delicate artistry of Japanese cuisine, these family-friendly options promise to satisfy every palate at any time of day.
El Dorado
Argentinian
Ambiance
Family friendly, warm and inviting setting
Key Offerings
Evenings filled with the rich tastes of Argentina, featuring traditional grilled meats and flavorful sides.
Reservation
Recommended
Open for dinner only; hours vary.
La Adelita
Mexican
Ambiance
Family friendly, colorful and festive environment
Key Offerings
Indulge in classic Mexican dishes, including tacos and tamales, crafted with local spices and fresh ingredients.
Reservation
Not needed
Hours vary.
Sumptuori
Japanese
Ambiance
Family friendly, serene and elegantly designed
Key Offerings
Enjoy traditional Japanese flavors with grilled dishes and sushi, showcasing culinary techniques that highlight freshness and precision.
Reservation
Not needed
Hours vary.
Portofino
Italian
Ambiance
Family friendly, cozy and charming atmosphere
Key Offerings
Savor classic Italian favorites such as pastas and pizzas, made with authentic ingredients and served in a welcoming setting.
Reservation
Not needed
Hours vary.
La Lola
Spanish
Ambiance
Family friendly, lively atmosphere with a touch of Spanish flair
Key Offerings
Experience the zest of Spain through tapas, paellas and more, ideal for sharing and celebrating flavors with family.
Reservation
Not needed
Hours vary.
The Nest
International
Ambiance
Bright and airy environment perfect for families
Key Offerings
A diverse selection of international dishes, providing a taste of global cuisine to delight every family member.
Reservation
Not needed
Hours vary.
Location
Carr. Federal Chetumal Puerto Juarez Km 256 100 Mz 005 Y 021 Lt. 014 Y 017,
Akumal,
Mexico,
77710,
Quintana Roo
Map view
Carr. Federal Chetumal Puerto Juarez Km 256 100 Mz 005 Y 021 Lt. 014 Y 017,
Akumal,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Playa Kantenah
910 m
Event hall
Playa Saasil Kantenah
1.0
km
Landmark
BioParque Lu'um Balam
2.9
km
Landmark
snorkling
3.2
km
Landmark
Mayan Underworld
3.2
km
Park
Yal-ku Lagoon
4.2
km
Landmark
Uxuxubi Al Natural
4.0
km
Landmark
Yal-Ku
4.1
km
Beach
Xpu-Ha Beach
4.5
km
Beach
Bahia De La Media Luna
4.3
km
Beach
Playa Xpu-ha
4.4
km
Landmark
Taj Mahal Cenote
4.5
km
Landmark
Cenote TajMa Ha
4.6
km
Landmark
Xotik-Ha
4.6
km
Landmark
XPuha
4.7
km
Night club
Rauxa Show
4.9
km
Beach
half moon bay
4.9
km
Landmark
mexicarteakumal
5.9
km
Library
Hekab Be Biblioteca de Akumal
5.8
km
Nearby
Kantenah Bay
200 m
Beach
Playa at Grand Palladium Kantenah Resort
150 m
Restaurants
Sumptuori
120 m
Carretera Chetumal-Puerto Juarez Km
Chic Cabaret & Restaurant
200 m
Carretera Chetumal-Puerto Juarez Km
Explore Akumal
Explore Akumal
Kantenah Bay
3 minutes walking
Kantenah Bay offers calm waters perfect for swimming and snorkeling, ideal for families and beach lovers.
Playa Kantenah
10 minutes walking
This beautiful beach features golden sand and clear waters, perfect for sunbathing and family activities.
Sumptuori
2 minutes walking
Japanese cuisine in a vibrant atmosphere; signature dishes include sushi and teppanyaki, perfect for families.
Chic Cabaret & Restaurant
3 minutes walking
A theatrical dining experience featuring dinner shows; offers a diverse menu catering to various dietary needs.
Rauxa Show
10 minutes driving
This cabaret delivers spectacular performances combining dinner and entertainment, suitable for all ages.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Mia
United Kingdom,
March
2025
7.8/10
I had a wonderful stay at this resort spa. The rooms were modern and spacious, offering a great level of comfort. I particularly loved the pool area, which was clean and perfect for relaxing. However, the dining experience left a bit to be desired, as the menu options were somewhat limited. Also, while the amenities were impressive, the prices for some of the services, like the spa treatments, felt a little high.
Rooms
9.0
The rooms were modern and spacious, providing a lot of comfort.
Service
7.0
The service was quite attentive, but I found the prices for some services to be on the higher side.
Location
10.0
The location was ideal, allowing easy access to the beach and local attractions.
Dining
5.0
The dining experience was okay, but I wished there were more options available on the menu.
Facilities
8.0
The pool area was definitely a highlight, very clean and relaxing.
Barrie
United Kingdom,
February
2025
7.8/10
I had a wonderful stay at this resort spa! The rooms were spacious and modern, providing a comfortable retreat after a long day. The staff was attentive and genuinely pleasant, making the experience even more enjoyable. However, the dining options felt a bit limited, especially when it came to breakfast choices. Overall, I found the spa facilities to be quite relaxing, although I wish there were more amenities available. The price was fair given the quality of the stay, but I did notice that some extras, like Wi-Fi, weren't included.
Rooms
9.0
The rooms were spacious, modern, and offered a cozy atmosphere, perfect for relaxation.
Service
8.0
The service was attentive and the staff was genuinely friendly, ensuring all my needs were met.
Location
9.0
The resort was conveniently located, making it easy to explore nearby attractions while still feeling private and serene.
Dining
6.0
The dining experience was decent, but I felt the breakfast options could have been more varied.
Facilities
7.0
The resort spa facilities were relaxing, but I would have liked to see additional amenities available.
Justin
United Kingdom,
December
2024
8.0/10
This resort spa offers a clean and peaceful environment, perfect for a relaxing getaway. The staff was accommodating, making my stay enjoyable. While the dining options were decent, I wished there were more variety, especially for breakfast. The spa facilities were top-notch, but the pool area could use some improvement, especially in terms of seating. Overall, it was a great value for the price.
Rooms
8.0
The rooms were spacious and modern, providing a very comfortable stay.
Service
9.0
The staff was friendly and attentive, ensuring all my needs were met during my stay.
Location
9.0
The resort is conveniently located, making it easy to access nearby attractions and the beach.
Dining
7.0
The dining experience was satisfactory, but I felt there should have been more options available for breakfast.
Facilities
7.0
The spa facilities were excellent, although the pool area could improve in terms of seating.
Penelope
United Kingdom,
December
2024
8.0/10
I had an enjoyable stay at this resort spa. The rooms were spacious and had a lovely modern design, making them comfortable for relaxation. The amenities offered a nice variety, though I found the dining options could use some improvement. Overall, the setting was tranquil and perfect for unwinding, but a few extra touches in the restaurant would elevate the experience.
Rooms
9.0
The rooms were spacious and modern, providing a comfortable place to relax after a long day.
Service
8.0
The service was quite good, with attentive staff who were always ready to assist when needed.
Location
9.0
The resort is conveniently located, offering stunning views and easy access to beach areas.
Dining
6.0
While the ambiance was nice, I was hoping for a wider selection of breakfast options.
Facilities
8.0
The amenities were well-maintained, and the spa treatments were fantastic additions to the stay.
Cecil
United Kingdom,
October
2024
7.8/10
This resort spa offers a solid experience with spacious and clean rooms that provide a comfortable stay. I was impressed with the amenities, especially the pool and wellness facilities. However, the service could use some improvement, and I found the dining options a bit limited. Overall, it's a good value for money, but there are areas that could enhance the experience.
Rooms
8.0
The rooms were spacious, clean, and comfortable, which made my stay quite enjoyable.
Service
7.0
While the service was generally friendly, I did notice that it could be a bit slow at times.
Location
9.0
The resort is conveniently located with easy access to nearby attractions, making it a plus for exploring.
Dining
6.0
I found the dining options to be a bit limited, especially during breakfast, which could be improved.
Facilities
9.0
The pool and wellness facilities were impressive, well-maintained, and provided a relaxing atmosphere.
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 12 pm
Internet
is available in for free.
Breakfast
At the hotel Family Selection At Grand Palladium Kantenah Resort & Spa guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Number of rooms:
170
FAQs
About Family Selection At Grand Palladium Kantenah Resort & Spa
How far is Family Selection At Grand Palladium Kantenah Resort & Spa from Chetumal International Airport?
The hotel is 56 km from Chetumal International Airport.
What dining options are available at Family Selection At Grand Palladium Kantenah Resort & Spa?
The hotel features six on-site restaurants, including options for international, Argentinian, and Japanese cuisine.
Is there a kids' club at Family Selection At Grand Palladium Kantenah Resort & Spa?
Yes, the hotel has a kids' club catering to younger guests.
What are the recreational activities available at Family Selection At Grand Palladium Kantenah Resort & Spa?
Guests can enjoy activities such as billiards, darts, mini golf, and snorkeling.
What amenities are included in the rooms of Family Selection At Grand Palladium Kantenah Resort & Spa?
Rooms include air conditioning, a flat-screen TV, a minibar, a coffee machine, and a private bathroom.
Is parking available at Family Selection At Grand Palladium Kantenah Resort & Spa?
Free private parking is available on-site for guests.
What is the closest landmark to Family Selection At Grand Palladium Kantenah Resort & Spa?
Kantenah Beach is located less than 1 km from the hotel.
What type of swimming pool does Family Selection At Grand Palladium Kantenah Resort & Spa offer?
The hotel features outdoor swimming pools, including a children's pool and a rooftop pool.
What breakfast options are available at Family Selection At Grand Palladium Kantenah Resort & Spa?
Breakfast options include à la carte, continental, and American styles.
How far is Family Selection At Grand Palladium Kantenah Resort & Spa from Playa del Carmen Maritime Terminal?
The hotel is located 31 km from Playa del Carmen Maritime Terminal.
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